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Are AI Agents Revolutionizing the Customer Experience?

Everyone has experienced it: you need help with a simple query, contact customer service – and end up with a chatbot that doesn’t understand the question properly or keeps you trapped in an endless loop of standard answers. The experience with AI-supported customer service solutions advertisement has often been bad. Will this ever really change?…

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  • 1 min

VW, Valeo, Mobileye Develop Assistants up to L2+

Volkswagen, Valeo, and Mobileye are jointly developing assistance systems for models on the MQB platform. Volkswagen has announced this. The cars’ driver assistance systems are to achieve up to L2+, advanced semi-automated driving. “By jointly procuring hardware and software, we are streamlining purchasing processes, reducing complexity and improving efficiency,” says Dirk Große-Loheide. The Chief Procurement…

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  • 1 min

Magna Steyr to Build E-Cars for Xpeng, GAC

Magna Steyr is about to sign contracts with Chinese car manufacturers Xpeng and GAC. The contract manufacturer is to assemble electric cars at their plant in Graz, Austria from SKD (semi-knockdown) kits supplied by the automakers; the assemblies and parts produced in China are assembled into finished cars in Graz.This would allow the two Chinese…

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  • 8 min

Special Report: Mercedes-Benz Drive Pilot Levels Up to SAE L3

DVN CEO Paul-Henri Matha conducted a test of the Mercedes-Benz S-Class equipped with L3 Drive Pilot on the motorway between Sindelfingen and Mercedes’ Immendingen test site. Recently, the German Federal Motor Transport Authority approved an increase in its top speed to 95 km/h.History of Drive PilotIn December 2021, Mercedes-Benz became the world’s first car company…

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  • 6 min

DVN Sensing Interview: Obsidian Sensor

Prior to our upcoming Workshop in Detroit on 9-10 April, which will include participation from Obsidian Sensors Company, we had the opportunity to meet with CEO Dr. John Hong. Obsidian’s offices are in San Diego, California. Obsidian Sensors use uncooled microbolometers on glass.Hong earned his PhD in electrical engineering from Caltech, and his B.S. in…

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  • 5 min

Sensing Business Newsbites

VW Group, Valeo, Mobileye cooperate on MQB platformVolkswagen Group is working with Valeo and Mobileye to upgrade their advanced driver assistance systems up to L2+ (enhanced partially automated driving) in their upcoming vehicle portfolio based on the MQB platform. Launching in the next few years, this cooperation will improve safety and driving comfort in high-volume…

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  • 3 min

Lidar tech news

Aeva Wins Development Bid for Global Passenger Car PlatformAeva has won a development program for a major automaker’s next-generation global passenger vehicle platform. The automaker, as yet unnamed, has also sent Aeva a letter of intent for a large-scale, multi-year production program award opportunity this year, including multiple vehicle models across maker’s global platform. The…

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  • 4 min

Camera tech news

Quanta, Obsidian to Co-Develop Thermal Imaging SolutionsQuanta Computer, specialists in advanced computing technology, is partnering with Obsidian Sensors to produce high-resolution thermal imaging cameras for automobiles.Obsidian makes high-resolution thermal sensors at low cost and high volume on LAMP (Large Area MEMS Platform), manufactured at established flat-panel foundries. With large glass substrates capable of producing sensors…

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  • 4 min

Radar technologies News

Magna Blends Thermal, Radar Tech for Better DetectionOver 90 per cent of new passenger vehicles in North America have ADAS features like forward collision warning, lane departure warning, and automatic emergency braking. Diversified tier-1 megasupplier Magna is combining the heat-signature detection of thermal technology with imaging radar’s ability to determine an object’s location, speed, and…

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